Quality policy

Satisfied customer

Satisfied customers who keep coming back to us are at the heart of our business. We carry out all internal and external activities in the interests of our customers. Our products have a high standard of quality and create added value for the consumer.

Innovation

We develop and prepare innovative products and in doing so pass along this high value to our customers. Our best experts are dedicated to processes of innovation and developing products with high added value thanks to their transparency. Our innovation activities are not only focused on our products but also apply to the whole chain of value creation.

Trust

Trust is the basis of our business culture and motivation. On the principle of mutual recognition and respect, we create the desired relationship of trust, which forms the foundation of an effective method of management.

Management

We have a cooperative style of management focused on results. We apply the principle of teamwork and support one another in order to achieve a common goal. We create a working climate that encourages creativity in our co-workers.

Permanent improvement

The entire management process at RAJO is characterized by permanent improvement. Indicators for individual areas and reports represent the foundation for continuous process improvement.

Collaborators and efficiency

We provide additional training for our employees, because doing so ensures high efficiency in all areas. We have the greatest respect for our collaborators, suppliers, customers and partners

Sustainability

Through fair business practices and investments, we ensure the continuity of our company for the future. At the same time we protect the interests of current and future generations in terms of living standards and quality of life. In addition to short-term effects, we also take into account with each important decision the long-term effect on the economy, the consumption of resources, the environment, our co-workers and society as a whole. Opportunity and risk management are an integral part of our economic activities.

Food Safety Culture

Food safety is the main goal of the Board of Directors and management of RAJO. Part of our culture and our activities is to focus on safe food and equip our employees with the means to produce them. We convince our employees of the usefulness of safe food and consider their feedback.

Food Defense

We have procedures in place to protect food and the supply chain from deliberate and ideologically motivated threats. Based on the risk analysis, we have identified areas that are key to security. A documented and experienced process allows us to respond quickly, helps maintain a safe working environment for our employees, protects product quality for our customers and ensures the economic development of the company.

Food Fraud

The implemented food fraud prevention system allows us to control the risk of fraud. We manage risk through systematic regular risk assessment, identification of vulnerabilities and implementation of control over materials, processes and services.